Privacy policy

Last updated: January 27, 2026

Purity Coffee in Canada by Only Gourmet (“we,” “us,” or “our”) operates this website and online store (the “Site”) to provide products and services to customers (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, place an order, create an account, subscribe to marketing, or contact us.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies you or can reasonably be linked to you.

Information you provide to us:

• Contact details: name, email, phone number, billing and shipping address
• Order and transaction details: items purchased, returns/exchanges, order history, payment confirmations
• Account details: login credentials, preferences, saved addresses
• Customer support communications: messages, emails, and information you provide when contacting us

Information we collect automatically:

• Device and browser data: IP address, device identifiers, browser type, operating system
• Usage data: pages viewed, clicks, referring/exit pages, time spent, cart activity
• Cookies and similar technologies: to enable site functions, analytics, and advertising (see Section 6)

Information from third parties:

• Payment processors (to process payments and reduce fraud)
• Shipping carriers (to deliver orders and provide tracking)
• Analytics and advertising partners (to measure performance and show relevant ads)

2. How We Use Your Personal Information

We use personal information to:

Provide and operate the Services

• Process payments and fulfill orders
• Ship products and provide tracking
• Communicate about orders, returns, refunds, and support requests
• Maintain and administer accounts

Improve and personalize

• Understand how customers use the Site
• Improve product offerings, content, and customer experience

Marketing and advertising

• Send promotional emails or messages (you can opt out anytime)
• Show ads and measure ad performance, including on third-party platforms

Security and fraud prevention

• Detect, prevent, and investigate suspicious or fraudulent activity
• Protect customers, our business, and the Services
• Legal and compliance
• Comply with laws, regulations, and lawful requests
• Enforce our policies and resolve disputes

3. How We Share Personal Information

We may share personal information with:

Service providers that help us operate the business, including:

• Website platform and hosting (Shopify)
• Payment processing providers
• Shipping and logistics partners
• Customer support tools
• Analytics and marketing partners

Business and advertising partners

• To deliver and measure advertisements and marketing campaigns, where permitted by law

Legal and safety reasons

• To comply with legal obligations, respond to lawful requests, or protect rights and safety

Business transfers

• If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction

We do not sell your personal information in exchange for money. Some advertising activities may be considered “sharing” under certain privacy laws.

4. Shopify and Our E-Commerce Platform

Our store is hosted on Shopify, which may collect and process personal information about your use of the Services to provide and improve the platform, security, and checkout experience. Your information may be processed by Shopify and its service providers in countries outside your own.

Learn more here: https://privacy.shopify.com/en

5. Your Rights and Choices

Depending on where you live, you may have rights such as:

• Access: request a copy of your personal information
• Correction: request correction of inaccurate information
• Deletion: request deletion of certain personal information
• Portability: request transfer of your data (where applicable)
• Objection/Restriction: object to certain processing in some cases

Marketing preferences:
You can unsubscribe from promotional emails anytime using the link in the email. You may still receive non-promotional messages (e.g., order confirmations).

To exercise privacy rights, contact us using the details in Section 10.

6. Cookies and Interest-Based Advertising

We use cookies and similar technologies to:

• Operate essential site features (cart, checkout, login)
• Remember preferences
• Run analytics and measure performance
• Support marketing and advertising

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Some third-party partners may use cookies to show you relevant ads. Depending on your location, you may have the right to opt out of certain targeted advertising.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

We retain personal information only as long as needed to:

• Provide the Services
• Maintain records and comply with legal obligations
• Resolve disputes and enforce policies

8. International Transfers

Your personal information may be transferred to and processed in countries outside your own (including by Shopify and our service providers). Where required, we rely on recognized legal mechanisms to protect such transfers.

9. Children’s Privacy

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us personal information, contact us to request deletion.

10. Contact Us

Purity Coffee in Canada by Only Gourmet
Operated by OnlyBlooms Import Inc.
Address: 261 Montréal Road, 310, Ottawa, ON, K1L 8C7, Canada
Business Registration Number: 722640828
Phone Number: +1 613 902 1258
Email: wecare@onlygourmet.ca
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-05:00) Eastern Standard Time (Toronto)
Customer Support: Email, Phone Call & Live Chat Available